**PUB CRAWL**
In situations where you are not allowed entrance to a venue from a third party for reasons not specified you can be refunded up to 50% of the amount paid for the tour, or 100% of the purchase price towards the purchase of an additional future identical tour. Denial of entrance refund does not include reasons of intoxication which is up to the discretion of the security manager of the clubs or bars.

**WILD WALKERS LDA RESPONSABILITY**

We work very hard to make sure that all our tours run as scheduled and reach the highest level of customer satisfaction. If a tour is cancelled by Wild Walkers Lda or any of the freelance guides we work with, we will fully refund your reservation or offer up to 100% of the value of the original reservation price as credit towards the purchase of another tour as compensation. This offer cannot be used in any other way and will not be cashed in or given to a third party.
In the situation you are not be able to attend your tour and need to cancel a tour booking letting us know at least 24 hours before your tour, we will cancel your ticket and credit you 50% of the purchase price towards the purchase of an additional future tour. We have a no refund policy, unless we are at fault for the cancellation of your tour.

**ACTS OF NATURE OR TERRORISM**

We may not be held responsible should we be unable to offer a tour due to Acts of Nature
(tsunamis, earthquakes, extreme weather, etc.)